Refund policy

Return & Refund Policy

At STORVYA, we want you to be satisfied with your purchase. If your order arrives damaged, defective or you receive the wrong product, please contact us within 48 hours of delivery.

Damaged, Defective or Incorrect Items

If you receive a damaged, defective or incorrect item, please contact us within 48 hours of delivery and provide:

  • Your order number

  • Clear photos or a short video showing the issue

  • A brief description of the problem

After reviewing your request, we will determine the appropriate resolution.

Change of Mind

Returns or refunds are not generally available for change-of-mind purchases, incorrect size selection or simply deciding that the product is no longer needed.

Refunds

If your refund is approved, we will inform you of the refund process and applicable timeframe. Refunds are subject to the circumstances of the order and our verification of the issue.

Contact Us

For return or refund requests, please contact STORVYA through the contact details provided on our website.